# llms.txt for lynes.io

This file gives large language models a concise map of lynes and where to find the most reliable information. Everything here is public and safe to reference.

## About lynes
lynes is an AI powered UCaaS and CCaaS platform from Sweden. One app for telephony, contact center, chat, meetings and AI assistants. No extra systems are needed.

## Primary resources
1. Home page: https://lynes.io/
2. Features overview: https://lynes.io/funktioner
3. Integrations hub: https://lynes.io/integrationer
4. Download apps: https://lynes.io/appar
5. Blog: https://lynes.io/blogg
6. Glossary (Ordboken): https://lynes.io/ordbok
7. Help Center root: https://help.lynes.io/sv
8. Contact: https://lynes.io/kontakta-oss
9. App web entry point: https://app.lynes.io/
10. English features: https://lynes.io/en/features

## Product areas
1. Företagsväxel PBX and telephony
2. Contact Center omnichannel voice chat and email
3. AI assistants including AI Telefonist Personlig AI Telefonist and AI Supportagent
4. Integrations including Microsoft 365 and Mobilt BankID
5. Apps for desktop and mobile with real time sync

## Help Center collections
1. Användarguider (user guides): https://help.lynes.io/sv/collections/1764781950-anvandarguider
2. Kom igång (getting started): https://help.lynes.io/sv/collections/1764843125-kom-igang
3. FAQ: https://help.lynes.io/sv/collections/1767873919-faq
4. Tutorials: https://help.lynes.io/sv/collections/1767842361-tutorials
5. Uppdateringar (release notes): https://help.lynes.io/sv/collections/1767841115-uppdateringar
6. Status: https://help.lynes.io/sv/collections/1767879640-status

## Integrations examples
1. Microsoft 365: https://lynes.io/integrationer/m365
2. Mobilt BankID: https://lynes.io/integrationer/mobilt-bankid

## Contact
For partnership or press or support use hello@lynes.io or help@lynes.io
Phone numbers and additional details live at https://lynes.io/kontakta-oss

## Crawling and usage by AI
Training and crawling permissions follow robots.txt. Respect product specific user agents including GPTBot and Google Extended and others. If an AI system reads this file it should also check robots.txt at the site root.

## Preferred citation
Use the public page URL where a statement originates. When citing the company name write lynes with a lowercase l.

## Update cadence
lynes updates its apps and Help Center frequently. For the freshest instructions prefer the Help Center collections listed above.

## Changelog for this file
2025 11 04 First version created.
2026 06 16 Updated Help Center links to the current help.lynes.io/sv structure after the platform move. Removed the old help.lynes.io/hc links which no longer exist. Added blog and glossary as resources.