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No matter the industry or company, there’s one thing most of us have in common: we love to throw around...

As a sales manager, you have the ultimate responsibility for your salespeople’s performance, ensuring they’re happy, developing, and performing at...

I’ve worked in sales myself and the (few) times the quarterly budget didn’t look as it should, of course, it...

I’ve mentioned several times in this blog how crucial it is for companies to provide their staff with the right...

Have you ever googled a recipe and ended up on an American page with the sought-after dish? First, you have...

The more calls you make and receive, the more data you gather for data-driven decisions. These decisions can lead to...

Recording your sales calls should a no-brainer. Why isn’t this the case? Hard to tell. Maybe because this blog post,...

Last week, we released Lynes 2.0, and as our CPO, Johan Åberg, said, It’s time to innovate. But before diving...

Almost exactly a year ago, I published a blog post about AI, and a lot has happened since then. Besides...

The term Black Friday isn’t new—it has its roots in the 1950s Philadelphia, but today it signifies something completely different...

A good customer experience have been crucial since the dawn of time. We have all seen the old cave paints...

Chances are if you’re reading this, you already know what a business phone system is, so I’m gonna spare you...

Telia recently released an emissions report showing that travel within the county (Stockholm, Sweden) has decreased by 21% since 2019....

Can you put a price on customer satisfaction? I mean, it’s practically priceless, right? Today, customer satisfaction is one of...

If you’re deep in a Google search for “telephony solutions,” “happier customers,” or “better internal communication” because you’re embarking on...

Since 2012, we have been delivering communication solutions to businesses of various sizes and industries. We’ve had both a mobile-adapted...

What’s the difference between a contact center and a call center? This is a question many businesses grapple with when...

Today, Microsoft Teams has become a common feature in the hybrid workplaces. While the service primarily serves internal communication, it...