Call Forwarding: How It Works

Call forwarding on a mobile phone means that calls are transferred to another telephone number. Calls that would have reached the specified mobile are instead sent to an alternate number.

This common feature is useful when someone is away from their workplace and wants to ensure any calls to their number are properly managed. It’s also handy during extended absences like parental leave or illness. Mobile call forwarding is a practical way to ensure a specific number is always reachable.

The process can vary—sometimes it’s straightforward, other times more complex. With some operators, the service must be ordered before activation.

Technically, calls can be forwarded to any type of phone, whether it’s landline numbers, mobile numbers, group numbers, or switchboard numbers.

Forwarding when a mobile is stolen

If your mobile is lost or stolen, redirecting your number may seem like a good way to regain control. However, this is not recommended. The best course of action is to lock your SIM card with your operator and wait for a new one. Then, you can reactivate your old number on the new SIM card.

Key Points About Call Forwarding:

  • Call forwarding sends calls to another phone
  • The original number still functions when calls are redirected
  • Many redirect their landlines to mobiles during vacations
  • It’s commonly used in workplaces during employee absences
  • Forwarding to all Swedish numbers is possible, but not always to international ones
  • Depending on the subscription, call forwarding may incur additional costs