Line status
Line status

Line status

With Lynes, you always know if your colleagues are busy or available. See their line status in real time—whether they’re on a call, video meeting, or conference—on mobile, tablet, or computer.

Business Phone System
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Line status

A smoother workday with Line Status in lynes

Line Status in lynes helps you and your team work smarter while delivering a better customer experience. See in real time who’s available, who’s busy, and make the right decision before transferring a call.

More efficient call handling

  • Instantly see if a colleague is available or busy before forwarding a call
  • Avoid unnecessary wait times and misrouted calls
  • Save time and work in a more structured way

Better customer experience

  • Transfer calls to the right person from the start
  • Reduce the need for customers to repeat themselves to multiple people
  • Shorter waiting times and faster resolutions

Reach colleagues more easily

  • Monitor a colleague’s line status
  • Get a notification when they become available after finishing a call
  • Perfect for following up with customers at just the right moment

Line Status in lynes keeps your team connected, efficient, and ready to deliver great service — every time.

Frequently asked questions and answers

Here we have collected the most frequently asked questions about Lynes' features, pricing and support. Can't find the answer to your question? Do not hesitate to contact our customer service and we will be happy to help you further!

Help Center
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Can we move our current subscriptions to flash?

Por cura, seleccionar entre varios operadores connectivas.

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Who has developed the lynes app?

We did! And we are super proud of it. We control the product from start to end.

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Where do you store the data?

We store it in Sweden, with all the necessary encryptions.

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On what platforms can I use the app?

It works just as well on Windows, macOS, Linux, iOS & Android!

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Do you offer a free trial?

Of course, start your free trial aqui.

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Which operators work with lynes?

Our app works with several operators in Sweden. Choose and combine amongst our own subscriptions, Telia, Tele2, Tre and Telenor.

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Can I see line status from all devices?

Yes, no matter what device you or your colleagues are using, the line status is always visible.

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How does the monitoring function work?

You can monitor a colleague's line status and get notified as soon as the person becomes available. Click on the three dots at the busy handset and choose to be notified.

Related Features

lynes is packed with innovative features that will turn your client's workday into a breeze. With lynes, you'll get the latest business phone technology from Sweden. Simply put - a carefree software that's both lynes to use and simple to administrate.

Auto Labels

Auto labels automatically mark important calls, send alerts and give you instant visibility. Also works for personal numbers and manual tagging.

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Auto Labels

Auto labels automatically mark important calls, send alerts and give you instant visibility. Also works for personal numbers and manual tagging.

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AI telephonist

With Lynes AI telephonist, you'll never miss a call again. It responds, informs, relays or takes messages. Fully automatic, even when no one is in place!

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AI telephonist

With Lynes AI telephonist, you'll never miss a call again. It responds, informs, relays or takes messages. Fully automatic, even when no one is in place!

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Wallboard

Visualize your data and make it available on one or more wallboards. We let you customize each wallboard and populate it with the response groups and data you desire!

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Wallboard

Visualize your data and make it available on one or more wallboards. We let you customize each wallboard and populate it with the response groups and data you desire!

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Conversation Intelligence

Med Conversation Intelligence behöver du aldrig mer glömma viktiga detaljer från ett samtal. Vi spelar in, transkriberar och summerar alla era samtal så att du enkelt kan söka fram informationen!

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Conversation Intelligence

Med Conversation Intelligence behöver du aldrig mer glömma viktiga detaljer från ett samtal. Vi spelar in, transkriberar och summerar alla era samtal så att du enkelt kan söka fram informationen!

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Share calls

With lynes, you can easily share a call in a chat, channel or via SMS. Once you do, the one you share the call information to can easily call up the person right from the message.

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Share calls

With lynes, you can easily share a call in a chat, channel or via SMS. Once you do, the one you share the call information to can easily call up the person right from the message.

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Analytics

Lynes Analytics is a powerful built-in tool that lets you track performance in real time — from queued calls to average response times — giving you instant insights into your response groups.

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Analytics

Lynes Analytics is a powerful built-in tool that lets you track performance in real time — from queued calls to average response times — giving you instant insights into your response groups.

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Presence state
Presence state

Presence state

With lynes, you can schedule and customize your activity status according to the workday. Automatically manage calls and create your own statuses — just the way you want them.

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Presence state

Schedule and customize activity status for maximum flexibility.
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Priority calls
Priority calls

Priority calls

Priority calls in response groups arrive faster so important customers get faster help. Ideal for customer service and business-critical matters.

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Priority calls

Give VIP customers and important matters first in the queue. Priority calls are automatically highlighted so that the right person gets help faster, without manual handling.
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Block number
Block number

Block number

Easily block annoying numbers and avoid interruptions. You choose who gets to call -- and who doesn't. Works on both group numbers and personal numbers.

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Block number

Easily block annoying numbers and avoid interruptions. You choose who gets to call -- and who doesn't. Works on both group numbers and personal numbers.
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Contact Us

Collaboration tool or a phone system? Lynes is both.

Lynes is not just a great collaboration tool for your business. Or a awesome phone system. Lynes are both. It allows you to hold video meetings, receive calls, chat with colleagues and customers and share documents - all in the same workflow.

A selection of our customers

FastighetsbyrånFastighetsbyrån
Linköping UniversitetLinköping Universitet
GeberitGeberit
Skåne MejerierSkåne Mejerier

Interested? Talk with us today.

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