Personal IVR

You can create a personal IVR activity, which you can use for the “Press X to use” function and much more.
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Talk to sales

Personal IVR

You can create a personal IVR activity, which you can use for the “Press X to use” function and much more.

Prata med sälj

Personal IVR when you can't respond

Personalized Responses
Create unique greetings and menu items based on who is calling. Your IVR recognizes the number and can customize the interaction accordingly.
Automatic call forwarding
Set rules to automatically connect calls to another number when you're unavailable, so important calls always reach the right person or department.
Easily customize your IVR anywhere
Easily set up and manage your personal IVR from your mobile, PC or tablet. Customize greetings and menu items with just a few clicks.

Increased accessibility

With a chat on your website, you create a new channel where your customers can quickly get answers to frequently asked questions

Enkel administration

Med lynes kan ni enkelt hantera er IVR själva. Skapa eller justera menyer, ändra meddelanden och anpassa knappval direkt från mobilen, datorn eller surfplattan snabbt och utan krångel.

Text to Speech

Med lynes Text to Speech kan ni snabbt skapa professionella röstmeddelanden utan krångel. Skriv texten, välj en röst och aktivera meddelandet – enkelt och smidigt direkt från mobilen, datorn eller surfplattan.

FAQ

Varför ska man ha en IVR?
Hur fungerar IVR i lynes?

Related features

IVR

An IVR ensures that your calls go to the right department from the start. Our IVR is easy to manage and can be easily tailored to your needs.
Read more
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