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Call Forwarding
Forward your calls manually or via activity control from your computer, mobile, or tablet.
Never miss an important call
With call forwarding in lynes, you can control where calls are directed when you’re unable to answer.
Whether you’re in a meeting, traveling, or simply need some uninterrupted focus time, you can ensure that customers and colleagues always get a response.
Flexible and easy to manage
Handle, edit, and schedule call forwarding directly in lynes—from your mobile, computer, or tablet.
You can activate forwarding manually or let it run automatically based on your activity status, such as Busy, Lunch, or Deep Work.
Multiple forwarding options
- To a colleague or team – make sure someone else answers when you can’t.
- To an answer group – route calls to the entire team for faster handling.
- To voicemail – let the caller leave a message you can follow up on later.
- To an external number – perfect for forwarding calls to another location or an answering service.
Company and personal numbers
You can forward both your personal number and the company’s main line directly in the PBX.
This means all incoming calls to your organization can be managed smartly, ensuring no customer is left unanswered.
Smart scenarios with lynes
- During meetings, calls are automatically forwarded to your answer group.
- During vacations, calls are redirected to a designated substitute.
- In unexpected situations, you can quickly activate a new forwarding rule from your mobile.
You can choose to forward your personal number or the company’s main number directly in your lynes phone system.
Frequently asked questions and answers
Here we have collected the most frequently asked questions about Lynes' features, pricing and support. Can't find the answer to your question? Do not hesitate to contact our customer service and we will be happy to help you further!
Por cura, seleccionar entre varios operadores connectivas.
We did! And we are super proud of it. We control the product from start to end.
We store it in Sweden, with all the necessary encryptions.
It works just as well on Windows, macOS, Linux, iOS & Android!
Our app works with several operators in Sweden. Choose and combine amongst our own subscriptions, Telia, Tele2, Tre and Telenor.
Yes, you can forward any number associated with lynes.
Yes, you can set calls to be forwarded automatically depending on your selected referral or activity status.
Oh, absolutely. You can manage call forwarding directly from the lynes app no matter where you are.
Yes, both personal and main numbers can be forwarded in lynes switchboard.
Related Features
lynes is packed with innovative features that will turn your client's workday into a breeze. With lynes, you'll get the latest business phone technology from Sweden. Simply put - a carefree software that's both lynes to use and simple to administrate.
Conversation Intelligence
Med Conversation Intelligence behöver du aldrig mer glömma viktiga detaljer från ett samtal. Vi spelar in, transkriberar och summerar alla era samtal så att du enkelt kan söka fram informationen!
Conversation Intelligence
Med Conversation Intelligence behöver du aldrig mer glömma viktiga detaljer från ett samtal. Vi spelar in, transkriberar och summerar alla era samtal så att du enkelt kan söka fram informationen!
Analytics
Lynes Analytics is a powerful built-in tool that lets you track performance in real time — from queued calls to average response times — giving you instant insights into your response groups.
Analytics
Lynes Analytics is a powerful built-in tool that lets you track performance in real time — from queued calls to average response times — giving you instant insights into your response groups.
Share calls
With lynes, you can easily share a call in a chat, channel or via SMS. Once you do, the one you share the call information to can easily call up the person right from the message.
Share calls
With lynes, you can easily share a call in a chat, channel or via SMS. Once you do, the one you share the call information to can easily call up the person right from the message.
Auto Labels
Auto labels automatically mark important calls, send alerts and give you instant visibility. Also works for personal numbers and manual tagging.
Auto Labels
Auto labels automatically mark important calls, send alerts and give you instant visibility. Also works for personal numbers and manual tagging.
Wallboard
Visualize your data and make it available on one or more wallboards. We let you customize each wallboard and populate it with the response groups and data you desire!
Wallboard
Visualize your data and make it available on one or more wallboards. We let you customize each wallboard and populate it with the response groups and data you desire!
AI telephonist
With Lynes AI telephonist, you'll never miss a call again. It responds, informs, relays or takes messages. Fully automatic, even when no one is in place!
AI telephonist
With Lynes AI telephonist, you'll never miss a call again. It responds, informs, relays or takes messages. Fully automatic, even when no one is in place!
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Contact Us
Collaboration tool or a phone system? Lynes is both.
Lynes is not just a great collaboration tool for your business. Or a awesome phone system. Lynes are both. It allows you to hold video meetings, receive calls, chat with colleagues and customers and share documents - all in the same workflow.
A selection of our customers
Interested? Talk with us today.
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