Self-service
Self-service

Self-service

Manage your telephony easily in Lynes with our smart self-service in the app. Included in your subscription, it lets you handle settings, users, and plans—supported by our fast, reliable support.

Administration
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Self-service

Manage everything – wherever you are

With lynes self-service, you’re always in control of your company’s telephony – no need to wait for support.

Opening hours, permissions, team settings, users, and answer groups can all be managed instantly, wherever you are.

Full control and flexibility

Easily assign and adjust permissions so colleagues have exactly the access they need – without compromising security.

With full transparency over who can do what, you create a secure and efficient working environment.

Works on all devices

Self-service works seamlessly on mobile, tablet, and desktop.

Whether you’re at the office, at home, or on the go, you can make updates in just seconds.

Professional greetings made easy

Want to enhance your company’s professional image?

Generate voicemail messages automatically with Text to Speech – choose language and voice, and update greetings without recording new audio files.

Simple user and group management

Add, edit, or remove users and create or update answer groups quickly – no technical assistance required.

Logged and traceable actions

Every change made in lynes is automatically logged, so you always know what was changed, when, and by whom – for complete transparency and control.

Frequently asked questions and answers

Here we have collected the most frequently asked questions about Lynes' features, pricing and support. Can't find the answer to your question? Do not hesitate to contact our customer service and we will be happy to help you further!

Help Center
Contact Us
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Can we move our current subscriptions to flash?

Por cura, seleccionar entre varios operadores connectivas.

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Who has developed the lynes app?

We did! And we are super proud of it. We control the product from start to end.

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Where do you store the data?

We store it in Sweden, with all the necessary encryptions.

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On what platforms can I use the app?

It works just as well on Windows, macOS, Linux, iOS & Android!

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Do you offer a free trial?

Of course, start your free trial aqui.

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Which operators work with lynes?

Our app works with several operators in Sweden. Choose and combine amongst our own subscriptions, Telia, Tele2, Tre and Telenor.

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Can I make all the changes from my phone?

Yes, all the functions of self-service are available both on the mobile and on the PC

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Does everyone have access to self-service?

You choose for yourself, through rights, who should have access to be able to adjust.

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Can I create professional voice messages without recording? ‍

Absolutely, with Text to Speech you can generate audio files in seconds, with selected language and voice.

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Can I see who made changes to the system? ‍

Yes, all changes are logged so you always have full transparency.

Related Features

lynes is packed with innovative features that will turn your client's workday into a breeze. With lynes, you'll get the latest business phone technology from Sweden. Simply put - a carefree software that's both lynes to use and simple to administrate.

AI telephonist

With Lynes AI telephonist, you'll never miss a call again. It responds, informs, relays or takes messages. Fully automatic, even when no one is in place!

Read more

AI telephonist

With Lynes AI telephonist, you'll never miss a call again. It responds, informs, relays or takes messages. Fully automatic, even when no one is in place!

Read more

Analytics

Lynes Analytics is a powerful built-in tool that lets you track performance in real time — from queued calls to average response times — giving you instant insights into your response groups.

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Analytics

Lynes Analytics is a powerful built-in tool that lets you track performance in real time — from queued calls to average response times — giving you instant insights into your response groups.

Read more

Auto Labels

Auto labels automatically mark important calls, send alerts and give you instant visibility. Also works for personal numbers and manual tagging.

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Auto Labels

Auto labels automatically mark important calls, send alerts and give you instant visibility. Also works for personal numbers and manual tagging.

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Conversation Intelligence

Med Conversation Intelligence behöver du aldrig mer glömma viktiga detaljer från ett samtal. Vi spelar in, transkriberar och summerar alla era samtal så att du enkelt kan söka fram informationen!

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Conversation Intelligence

Med Conversation Intelligence behöver du aldrig mer glömma viktiga detaljer från ett samtal. Vi spelar in, transkriberar och summerar alla era samtal så att du enkelt kan söka fram informationen!

Read more

Share calls

With lynes, you can easily share a call in a chat, channel or via SMS. Once you do, the one you share the call information to can easily call up the person right from the message.

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Share calls

With lynes, you can easily share a call in a chat, channel or via SMS. Once you do, the one you share the call information to can easily call up the person right from the message.

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Wallboard

Visualize your data and make it available on one or more wallboards. We let you customize each wallboard and populate it with the response groups and data you desire!

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Wallboard

Visualize your data and make it available on one or more wallboards. We let you customize each wallboard and populate it with the response groups and data you desire!

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IVR
IVR

IVR

An IVR ensures that your calls go to the right department from the start. Our IVR is easy to manage and can be easily tailored to your needs.

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IVR

An IVR ensures that your calls go to the right department from the start. Our IVR is easy to manage and can be easily tailored to your needs.
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Telephony
Telephony

Telephony

Take your telephony to the next level when you connect your response groups to the Lynes Contact Center. This gives you access to tons of smart functionality designed to improve your service.

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Telephony

Take your telephony to the next level when you connect your response groups to the Lynes Contact Center. This gives you access to tons of smart functionality designed to improve your service.
Read more

Contact Us

Collaboration tool or a phone system? Lynes is both.

Lynes is not just a great collaboration tool for your business. Or a awesome phone system. Lynes are both. It allows you to hold video meetings, receive calls, chat with colleagues and customers and share documents - all in the same workflow.

A selection of our customers

FastighetsbyrånFastighetsbyrån
Linköping UniversitetLinköping Universitet
GeberitGeberit
Skåne MejerierSkåne Mejerier

Interested? Talk with us today.

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