Grow your ARPU up to 3x
Your customers already spend on contact center, AI and analytics, but today much of it goes to third-party tools. With lynes you bring it under one roof and add a new per-minute revenue stream through AI Voice. In an illustrative example, with contact center, conversation intelligence and AI Voice on top of the PBX, ARPU can reach up to 3x compared with PBX alone.
Operators and resellers choose lynes to grow their business
Where the revenue is today
The industry's standard play has been to push down the price of the PBX to protect mobile subscriptions. The result is shrinking margins and revenue that mostly hangs on mobile. Meanwhile your customers spend on contact center, conversation intelligence and AI with other providers. That revenue you don't capture today.
The ARPU opportunity in brief
- Consolidate third-party spend for contact center, conversation intelligence and AI
- New per-minute revenue through AI Voice
- A premium PBX that holds the margin
- One platform, one invoice, one relationship
- Less churn when the customer has more with you
- Scales from small businesses to operator volume
Consolidate third-party spend
Your customers already pay for separate tools for ticketing, chat, analytics and AI. With lynes you move it all into one platform, under your brand. Even at low adoption, revenue per customer rises, because every service is added on top of the base subscription, and spend that leaked to third parties becomes revenue for you.
AI Voice: new revenue per minute
Every call an AI agent handles generates billable minutes. It is a new revenue stream that didn't exist before, and across your customer base it becomes a significant ARPU engine. Just like SMS: if you don't own the channel, you lose it to standalone AI providers.
Hold your margin, don't chase the lowest price
lynes is built as a premium PBX you win on quality and features, not on the lowest price. You hold the margin on the base and build value on top with AI and contact center. More revenue per customer, not just more customers.
