Call recording

Record all your conversations, or just some, it's up to you! With our call recording service, you can choose automatic recording or manual, you can also choose to record some response groups while others are not recorded. The flexible service is easy to administer and it is done just as easily in the mobile as in the computer and of course it complies with MiFID II

Prata med sälj

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FAQ

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Call log

Get a clear overview of all your conversations! The call log in lynes is filled with all your data and you can easily find calls for users, response groups and even recordings!

Analytics

Lynes Analytics is a simple but powerful statistical tool that we have built into lynes. In real time, you can see everything from queued calls to average response times for your response groups.

Conversational Intelligence (CI)

With Conversation Intelligence from lights, you never have to lose sight of important details from a conversation. We record, transcribe and summarize all your conversations so you can easily find the information!

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