Dashboard

Our dashboard will be your new best friend, never ever has it been so easy to view and monitor response groups in real time. How is the group performing, how many customers are in the queue and have you followed up on all the calls? All these questions and many more can be easily answered by looking in our built-in dashboard.

See Metrics

In the response group, you can quickly see if you are following your KPIs — or not.

graph

In the graph we plot all calls, including ongoing, missed and followed up.

Activity

You instantly see which agents are ready, busy or in conversation.

FAQ

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Related features

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