Filter post
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Blog
Get to know lynes, read our latest news, get inspiration, tips, and (hopefully) an occasional new idea!
![](https://cdn.prod.website-files.com/663e2dbbf0fd8b5fdc3e2484/663e2dbbf0fd8b5fdc3e2ce9_download.webp)
Contact Center or Call Center, which suits you best?
What’s the difference between a contact center and a call center? This is a question many businesses grapple with when...
Want to know more about our phone system?
Leave your email and we'll get back to you!
Oops! Something went wrong while submitting the form.
![](https://cdn.prod.website-files.com/663e2dbbf0fd8b5fdc3e2484/663e2dbbf0fd8b5fdc3e2cb9_download.webp)
Operator Connect vs Direct Routing
Today, Microsoft Teams has become a common feature in the hybrid workplaces. While the service primarily serves internal communication, it...
Want to know more about our phone system?
Leave your email and we'll get back to you!
Oops! Something went wrong while submitting the form.
![](https://cdn.prod.website-files.com/663e2dbbf0fd8b5fdc3e2484/663e2dbbf0fd8b5fdc3e2ce2_artificiell-intelligens-ai-560x320.webp)
What is Artificial Intelligence (AI)? Everything you need to know and how we at Lynes use it.
Note: This post was written in 2022. Remember that scene in the TV show “Friends” when Joey is asked, Let...
Want to know more about our phone system?
Leave your email and we'll get back to you!
Oops! Something went wrong while submitting the form.
![](https://cdn.prod.website-files.com/663e2dbbf0fd8b5fdc3e2484/663e2dbbf0fd8b5fdc3e2ce1_download.webp)
Lynes for sales companies
Almost every company has salespeople in some kind of form. Take a quick look at LinkedIn, and you’ll find a...
Want to know more about our phone system?
Leave your email and we'll get back to you!
Oops! Something went wrong while submitting the form.
![](https://cdn.prod.website-files.com/663e2dbbf0fd8b5fdc3e2484/663e2dbbf0fd8b5fdc3e2ce0_download.png)
What's an IVR? (Interactive Voice Response)
IVR or Interactive Voice Response is one of the most basic functions in business phone systems. You’ve probably come across...
Want to know more about our phone system?
Leave your email and we'll get back to you!
Oops! Something went wrong while submitting the form.