4 must-haves a mobile app for communication needs

“Home is where you hang your hat,” as the saying goes.

The workplace equivalent today might be something like:

“Your office is wherever you open your app.”

And it’s true. We’re mobile, flexible, and the boundaries of the physical office have blurred.

Modern workers need mobile tools that support them every day — tools that are always accessible, wherever they are (wherever they open their app).

This evolution won’t slow down — quite the opposite.

We’ll continue shaping our hybrid workplaces around mobility and flexibility.

In short: the tools you use today need to meet tomorrow’s expectations of mobility, simplicity, and flexibility.

Mobility is the key to the hybrid workplace

It’s no secret that mobile phones have long been essential work tools.

A 2018 study showed that 7 out of 10 people used their phone for work purposes during their free time.

Safe to say, that number has only gone up.

During the pandemic, we relied on our phones more than ever — chat messages, endless email threads, and back-to-back video meetings became the norm.

So what about the post-pandemic era?

The hybrid workplace is here, and it places new demands on accessibility.

But remember — just because you can be available all the time doesn’t mean you should.

Find your balance.

Now’s the time to keep up.

Choosing the right communication platform is more important than ever.

A hybrid workplace needs (and deserves) smart mobile tools that scale seamlessly across devices.

Once again: your workplace is wherever you open your app.

Four essentials every communication app should have

1. A mobile foundation —

Mobile first

A common issue with many PBX providers is that their mobile app is just a stripped-down version of the desktop one.

In some cases, even the desktop app lacks full functionality, forcing users to juggle between browsers and apps.

The pandemic made this crystal clear: you need to be able to do everything from your phone.

As I once said myself:

“Mobile first is a strategy that starts with the phone when designing a service.”

– Burhan Kesapli

Here’s what to check:

• Does the provider have apps for both mobile and tablet?
• Does the mobile app offer the same functionality as the desktop version?
• Does it meet your company’s requirements and expectations?
• Is it continuously updated and improved?

2. Messaging

Chat is the heart of communication for most teams — and at lynes, we’re no exception.

Our app helps us build a strong collaborative culture where we can ask questions, share files, and keep track of projects — all in one place.

With lynes, it doesn’t matter where or how you chat — the functionality stays the same.

On mobile, you can easily:

• Write messages in chats and channels
• Start ad-hoc conferences
• Share files and emails

3. Video

Video meetings have become the new standard — and that’s not going to change.

Hybrid workplaces, remote work, and time savings are unbeatable arguments for continuing this way.

Video meetings will remain just as important — if not more — as we refine and improve how we use them.

With lynes, you get video meetings that work for everyone.

Join crisp HD meetings from any device or switch to audio-only when needed.

Once inside, you can share your screen, invite colleagues, or even switch from a regular call to video in seconds.

4. Telephony

There’s a big difference between telephony and smart telephony — trust me.

If your system isn’t integrated with your company’s PBX, you’re missing out.

With lynes, you can manage your entire business telephony directly from your mobile device.

You can, for example:

• See colleagues’ availability
• Change opening hours
• Create or edit call groups
• And much more

Communicate without compromise

So… what’s the point I’m making here?

Whether you’re working from home or at the office — it doesn’t matter.

Hybrid workplaces are here to stay, and they demand flexibility.

You need tools that match that flexibility — because work happens where you are, not where you’re supposed to be.

To stay productive, it’s crucial to have a provider that makes all functions available on every device — yes, including your phone.

As we like to say:

One app. One experience.

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