Comparison 3Clutch vs lynes

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See the difference between lynes and 3Koppla

We've gathered the most important features in telephony, ticket management and collaboration — here's why lynes is the smarter choice.

Lynes

3Connect

Telephony

Built-in business PBX

Callback (callback)

Personal IVR

HD Audio

Number display (select from several numbers)

Integrations with Swedish operators

Ticket Management & Contact Center

Ticket management

Web chat (live chat on the website)

Omni-channel (phone, chat, email in the same app)

Call Recording + Transcription

Priority calls

Wallboard

Advanced surveys (Survey)

AI & Automation

AI telephonist

Personal AI telephonist

AI agents in email and web chat

Auto labels on calls

Conversational Intelligence

Collaboration

Internal chat (for teams and colleagues)

Group chat

Share documents

Shared Contacts (Shared Address Book)

Share calls (send recording/info internally)

Videoconferencing (internal & external calls)

The comparison is based on publicly available information at the time of publication. Functions can change over time.

Frequently asked questions and answers

Here we’ve gathered the most common questions about Lyne’s features and the differences between 3Koppla and lynes.

! 01

Can I move my existing subscriptions to lynes

Of course! You can use several operators together with lynes - choose the one that suits you!

! 01

Who has developed the lynes app?

We did! And we are super proud of it. We control the product from start to end.

! 01

Where do you store the data?

We store it in Sweden, with all the necessary encryptions.

! 01

On what platforms can I use the app?

It works just as well on Windows, macOS, Linux, iOS & Android!

! 01

Do you offer a free trial?

Of course, start your free trial here.

! 01

Which operators work with lynes?

Our app works with several operators in Sweden. Choose and combine amongst our own subscriptions, Telia, Tele2, Tre and Telenor.

PBX, Contact Center or AI?

With lynes, you get not just a switchboard or a contact center — but a complete platform that makes customer service, collaboration and telephony easy. All in one app.

A selection of our customers

See for yourself how lynes can replace 3Connect — book a demo today

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