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AI telephonist
With Lynes AI telephonist, you'll never miss a call again. It responds, informs, relays or takes messages. Fully automatic, even when no one is in place!
Meet the Lynes AI Telephonist â Always Available
Reduce Missed Calls Outside Opening Hours
The AI Telephonist always answers. Callers receive information about your opening hours and can leave a message, ensuring no important call is ever lost.
Efficient Call Handling by the Telephonist
The AI Telephonist greets incoming callers, provides information about departments, and connects them to the right person â all without interrupting your staffâs workflow.
Ease the Load on Customer Service During Peak Hours
When call volumes spike, the AI Receptionist handles common inquiries and forwards calls when needed. This reduces waiting times and frees up your agents to focus on more complex cases.
More Information
- The AI Receptionist always answers, informs, transfers, and takes messages â even when no one is available
- Smart call filtering ensures only relevant calls reach each department or employee
- Automatically responds to common questions, closes simple cases, and forwards calls when needed
With the Lynes AI Telephonist, your business stays responsive and professional around the clock â no missed calls, no downtime, just seamless communication.
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Frequently asked questions and answers
Here we have collected the most frequently asked questions about Lynes' features, pricing and support. Can't find the answer to your question? Do not hesitate to contact our customer service and we will be happy to help you further!
Por cura, seleccionar entre varios operadores connectivas.
We did! And we are super proud of it. We control the product from start to end.
We store it in Sweden, with all the necessary encryptions.
It works just as well on Windows, macOS, Linux, iOS & Android!
Our app works with several operators in Sweden. Choose and combine amongst our own subscriptions, Telia, Tele2, Tre and Telenor.
The AI telephonist learns from the information you give it, such as opening hours, which departments you have and frequently asked questions. It's easy to update content when something changes. In this way, the customer will get the right help quickly.
Oh, absolutely. You can choose when the AI telephonist is active, for example on evenings, weekends or when no one is available.
You tell us what you want the agent to be able to do. We will help you set up everything and test drive before you go live.
You decide for yourself which contacts are important. All other calls are blocked, and the AI agent receives messages from them for you.
Related Features
lynes is packed with innovative features that will turn your client's workday into a breeze. With lynes, you'll get the latest business phone technology from Sweden. Simply put - a carefree software that's both lynes to use and simple to administrate.
Share calls
With lynes, you can easily share a call in a chat, channel or via SMS. Once you do, the one you share the call information to can easily call up the person right from the message.
Share calls
With lynes, you can easily share a call in a chat, channel or via SMS. Once you do, the one you share the call information to can easily call up the person right from the message.
Auto Labels
Auto labels automatically mark important calls, send alerts and give you instant visibility. Also works for personal numbers and manual tagging.
Auto Labels
Auto labels automatically mark important calls, send alerts and give you instant visibility. Also works for personal numbers and manual tagging.
AI telephonist
With Lynes AI telephonist, you'll never miss a call again. It responds, informs, relays or takes messages. Fully automatic, even when no one is in place!
AI telephonist
With Lynes AI telephonist, you'll never miss a call again. It responds, informs, relays or takes messages. Fully automatic, even when no one is in place!
Analytics
Lynes Analytics is a powerful built-in tool that lets you track performance in real time â from queued calls to average response times â giving you instant insights into your response groups.
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Analytics
Lynes Analytics is a powerful built-in tool that lets you track performance in real time â from queued calls to average response times â giving you instant insights into your response groups.
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Conversation Intelligence
Med Conversation Intelligence behöver du aldrig mer glömma viktiga detaljer frÄn ett samtal. Vi spelar in, transkriberar och summerar alla era samtal sÄ att du enkelt kan söka fram informationen!
Conversation Intelligence
Med Conversation Intelligence behöver du aldrig mer glömma viktiga detaljer frÄn ett samtal. Vi spelar in, transkriberar och summerar alla era samtal sÄ att du enkelt kan söka fram informationen!
Wallboard
Visualize your data and make it available on one or more wallboards. We let you customize each wallboard and populate it with the response groups and data you desire!
Wallboard
Visualize your data and make it available on one or more wallboards. We let you customize each wallboard and populate it with the response groups and data you desire!
Conversation Intelligence
Med Conversation Intelligence behöver du aldrig mer glömma viktiga detaljer frÄn ett samtal. Vi spelar in, transkriberar och summerar alla era samtal sÄ att du enkelt kan söka fram informationen!
Conversation Intelligence
AI Support Agent
The AI support agent takes care of calls and chats, solves frequently asked questions instantly or escalates smoothly with summary. Effective support that impresses your customers.
AI Support Agent
Personal AI telephonist
Personal AI telephonist only lets through important calls, blocks sales calls and takes messages. Perfect for uninterrupted focus without missing anything important.
Personal AI telephonist
Contact Us
Collaboration tool or a phone system? Lynes is both.
Lynes is not just a great collaboration tool for your business. Or a awesome phone system. Lynes are both. It allows you to hold video meetings, receive calls, chat with colleagues and customers and share documents - all in the same workflow.
A selection of our customers
Interested? Talk with us today.
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