Answering service

Telephony

With our answering service, you never miss a call. Our professional agents ensure that your customers always receive a quick and personal response when you and your colleagues are unable to respond.

Always available and professional

No more missed calls, long phone queues or frustrated customers. Med response service in lynes You get a flexible solution that ensures that every call is received and handled — even when you are busy, have a high load or need offloading.

The service acts as an extension of your own team and can be scaled up or down depending on the season, promotions or changing business needs. This gives you more time to focus on what you do best, while giving customers a quick and professional response every time.

Advantages of answering service in lynes

No missed business opportunities — every call is answered, even in meetings or high loads
Flexible capacity — scale up or down depending on needs and season
Professional treatment — the response staff acts as part of your company
Seamless integration — response service gets access to relevant information and referrals

Three smart service options

Switching service — outsource the entire switchboard and let professional telephonists connect calls, take messages and provide information in your name.
Customer Service — Get top-notch service at peak load times, including product and service information.
Telephone matching — perfect for meetings or busy lines. Notifications will be sent directly to you via email or text message.

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Frequently asked questions and answers

Here we have collected the most frequently asked questions about Lynes' features, pricing and support. Can't find the answer to your question? Do not hesitate to contact our customer service and we will be happy to help you further!

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Can we move our current subscriptions to flash?

Por cura, seleccionar entre varios operadores connectivas.

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Who has developed the lynes app?

We did! And we are super proud of it. We control the product from start to end.

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Where do you store the data?

We store it in Sweden, with all the necessary encryptions.

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On what platforms can I use the app?

It works just as well on Windows, macOS, Linux, iOS & Android!

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Do you offer a free trial?

Of course, start your free trial aqui.

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Which operators work with lynes?

Our app works with several operators in Sweden. Choose and combine amongst our own subscriptions, Telia, Tele2, Tre and Telenor.

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How are we notified of incoming calls?

You will receive messages via email or text message with all relevant information to be able to give feedback whenever it is convenient.

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Can we choose how the answering service handles our calls?

Yes, you can customize the service according to your needs, from simple phone answering to complete customer service.

Related Integrations

Integrate Lynes with your favorite tools, applications, and apps.

GIPHY

GIPHY is one of the largest libraries of gifs on the net. Don't say it in words, send a GIF instead. And do it directly in your chats in lynes.

HubSpot

HubSpot offers a platform that combines marketing, sales, customer service and CRM. Our smart integration enables lightning to retrieve and present data to the person answering incoming calls.

Dropbox

Connect Dropbox to lynes and get a seamless workflow for the files, documents, and folders you manage in Dropbox.

Microsoft 365

Microsoft Office 365 is a complete office suite in the cloud. It provides all the applications that businesses need such as Excel, Outlook, Word, SharePoint and more. L'integrazione tra Office 365 e Lynes è facile da lavorare per il proprietà.

Microsoft Teams

With our Microsoft Teams integration, you'll never have to worry about disruptive phones if you're sitting in a call or meeting. We've created a smart integration that retrieves your line status inside Teams and presents it in the app. Por cura, todo é mantenido automáticamente, o única que necesito é activa es activar.

HubSpot

HubSpot offers a platform that combines marketing, sales, customer service and CRM. Our smart integration enables lightning to retrieve and present data to the person answering incoming calls.

Microsoft 365

Collaboration tool or a phone system? Lynes is both.

Lynes is not just a great collaboration tool for your business. Or a awesome phone system. Lynes are both. It allows you to hold video meetings, receive calls, chat with colleagues and customers and share documents - all in the same workflow.

A selection of our customers

Interested? Talk with us today.

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