Nynäsviks kommun
Contact center for residents, businesses and visitors. Building permits, preschool, waste, fault reports and the social services emergency line, and an AI that answers directly or connects you to the right department.
Nynäsviks kommun is made up and exists only as a demo. The knowledge base the AI answers from, meaning opening hours, rules, fees and routines, is sample data. Exactly the kind of material we load for a real customer.
Call the AI telephonist
+46 10 209 65 92Answers in English and Swedish, around the clock. Ask about a building permit for a deck, report broken street lighting or hear when the recycling center is open.
Prefer to chat? Start the AI support agent in the chat bubble in the bottom right corner of this page.
Ask about any of these
The AI is loaded with the municipality's knowledge base: opening hours, building permits, preschool, waste, fault reports and routines. Ask the questions by phone or in the chat bubble in the bottom right corner.
- “What are the opening hours of the recycling center?”Waste and recycling
- “How do I apply for a preschool place?”Preschool
- “When does snow plowing start when it snows?”Snow clearing
- “How do I report broken street lighting?”Fault reports
- “Do I need a building permit to build a deck?”Building permits
- “How do I reach the social services emergency line with an urgent problem?”Social services
- “What are the opening hours of the contact center?”Contact center
- “How do I check the status of my building permit case?”Case status
A call and a chat
The examples below show how a call and a chat with Nynäsviks kommun can go. Call the number above to talk to the AI telephonist, or open the chat bubble in the bottom right corner to chat with the AI support agent yourself.
AI telephonistNynäsviks kommun, you're speaking with our AI assistant. Is this about building permits, preschool, waste, a fault report or something else?
CustomerThe street lighting on my street has been out for several days.
AI telephonistThank you for letting us know. I'll file a fault report right away. Which street is it, and roughly at which house number?
CustomerBjörkvägen, between number 12 and 20. Three lamps are out.
AI telephonistThe fault report is now registered for three broken lamps on Björkvägen 12 to 20, and it's been sent to the streets department. Would you like the case number by SMS, so you can follow the case?
- Fault report registered
- Sent to the streets department
- Case number by SMS
The call
An example call with the AI telephonist.
Do I need a building permit to build a deck?
It depends on the deck. A low deck without a roof or walls usually doesn't need a building permit, but the height and the distance to the property line matter. How high will it be, and how close to the property line will it end up?
About 60 centimeters high and without a roof. Eight meters from the property line.
Then you probably don't need a building permit. If you want to be completely sure, the building permit unit can look at your drawing. Shall I send you a link to their advisory service?
The chat
The AI support agent answers instantly in the web chat.
Nynäsviks kommun is a fictional municipality and all opening hours, rules and fees are sample data. If you ask the AI to transfer you, the call lands in an answer group at Lynes. The colleague who answers can tell you about Lynes and how the demo is built, but not about building permits, preschool or other municipal matters.
Try Lynes AI in more industries
Every demo company has its own knowledge base and its own number to call. More companies are on the way.