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Get more out of lynes with our add-ons

Build on what you already have. Activate AI and a Contact Center directly within your existing environment and see the difference immediately.

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Tre tjÀnster som förstÀrker varandra och som ni kan aktivera direkt i er befintliga lynes-miljö.

Bring all customer communication into one flow

Bring all customer communication into one flow and respond faster with Contact Center.

Avoid missed cases and duplicate work. Handle calls, email and chat with full control.

Deliver faster response times and happier customers.

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Avoid missed tickets

Automate customer dialogues and stay available 24/7 with lynes AI Agents.
Perfect for high demand or increased volumes.

Respond instantly, handle cases and scale without increasing headcount.

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LĂ€s mer om AI-agenten

Avoid missing important insights

Get full visibility into your customer conversations and make better decisions faster with Conversation Intelligence.

Automatic summaries and analysis remove the need for manual follow-up and ensure nothing important is missed.

Integrates directly with your CRM without duplicate work.

LĂ€s mer om Conversation Intelligence

Ni behöver inte vara redo för allt pÄ en gÄng

MĂ„nga av vĂ„ra kunder börjar med ett add-on och bygger vidare i sin egen takt. Onboardingen tar inte en vecka — den tar en dag. Och ni har support som faktiskt svarar.

Trygg onboarding

  • Vi hjĂ€lper er i gĂ„ng utan störningar i vardagen – anpassat efter er takt och er miljö.

Löpande support

  • Ni Ă€r aldrig ensamma om ni stöter pĂ„ nĂ„got. Support som faktiskt svarar.

Börja smÄtt, skala nÀr ni Àr redo

  • Aktivera för en anvĂ€ndare eller en svarsgrupp. Testa, utvĂ€rdera och bygg vidare – inga lĂ„nga Ă„taganden.

Starkast tillsammans

  • Contact Center och Conversation Intelligence förstĂ€rker varandra. Ärendet hanteras strukturerat – och samtalet dokumenteras automatiskt.

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How is it done?

1. Launch the app

2. Select Add-ons

3. Clear direct

Get started today!

Join over 2,800 other customers.
Get started with our add-on services today.

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  • Got questions before you buy?

Here are the questions we hear most from customers thinking about activating our add-ons. Getting started is easier than you might expect—and you’ll feel the difference right away.

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What's the next step?

Either you take a look at the interactive walkthrough and see exactly how it works, or you fill out the form and we will contact you and help you activate the right add-on.

It only takes a few minutes to get started.

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How quickly do we notice the effect?

Often on the same day. Less administration. Better overview. Fewer missed opportunities.

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Can we start small?

Oh, absolutely. You can activate for a user or response group first. Test, evaluate and scale up when you're ready.

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How do we know which add-ons to start with?

Start where you feel the most friction today.
A lot of manual labor? Conversational Intelligence.
Need for structure? Kontaktzentrum.
Missed calls? AI telephonist.

If you are unsure, we will help you choose the right one.

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Is this something other customers are already using?

Yes. Many people activate add-ons to gain better control, increased accessibility and more insight into their communication. It's a natural next step when you want to grow.

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Vad hÀnder om vi vÀntar?

DÄ fortsÀtter ni lÀgga tid pÄ manuella moment som kan automatiseras. De flesta som aktiverar sÀger samma sak: vi borde ha gjort det tidigare.

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What is the main difference after activation?

You save time every day. Conversations are automatically summarized. Queues are better structured. AI takes care of repetitive queries. It is noticeable directly in the workflow.

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Will it be difficult to get started?

The No. It is built to be activated directly in your environment. No change of number. No reinstallation. You guys keep working as usual, only smarter.

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Do we really need this if we already have lynes?

Yes, if you want to get more out of what you already pay for. The add-ons augment your existing solution with AI, analytics and smarter flows. It's not a new system. It's an upgrade.