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Företagsväxel
Företagsväxel
Missa inga samtal med lynes Företagsväxel. Svarsgrupper, callback och AI-funktioner ger full kontroll och hög service, oavsett var ni befinner er.
Komplett företagsväxel som fungerar lika bra i mobilen som i datorn.
Öka er tillgänglighet med lynes Företagsväxel
Med lynes Företagsväxel får ni en flexibel och kraftfull lösning som ser till att varje samtal tas om hand. Oavsett om ni arbetar på kontoret, hemma eller är på språng fungerar växeln alltid lika bra – på mobil, dator, surfplatta och i webbläsaren.
Ta vara på varje samtal
- Svarsgrupper som kan anpassas efter era behov – bestäm själva hur och när det ska ringa
- Callback så att ni kan ringa tillbaka till kunder som inte fick svar direkt
- Samtalsuppföljning med historik, statistik och möjlighet att analysera er prestation
- Prioritering av samtal för att alltid ge viktigaste kunderna snabbast respons
Full funktion, oavsett plats
- Fungerar sömlöst på mobil, dator, surfplatta och webbläsare
- Hantera alla inställningar direkt i appen – inga externa portaler eller köer till kundtjänst
- Anslut och logga in från var som helst utan att tappa funktionalitet
Välj operatör – utan att kompromissa
För bästa kvalitet låter vi er välja operatör som passar er bäst:
- lynes abonnemang
- Telia
- Tele2
- Telenor
- Tre
AI som gör jobbet åt er
- Text to Speech för professionella meddelanden utan inspelning
- Transkribering och summering av samtal för snabb överblick
- Automatiska etiketter för att enkelt hitta samtal och följa upp ärenden
- Integrerat ärendeflöde så att varje samtal kan bli ett ärende i ert contact center
Frequently asked questions and answers
Here we have collected the most frequently asked questions about Lynes' features, pricing and support. Can't find the answer to your question? Do not hesitate to contact our customer service and we will be happy to help you further!
Por cura, seleccionar entre varios operadores connectivas.
We did! And we are super proud of it. We control the product from start to end.
We store it in Sweden, with all the necessary encryptions.
It works just as well on Windows, macOS, Linux, iOS & Android!
Our app works with several operators in Sweden. Choose and combine amongst our own subscriptions, Telia, Tele2, Tre and Telenor.
Yes, it works equally well on mobile, computer, tablet and in the browser.
No, you can choose to use lynes with our own solution Subs or with Telia, Tele2, Telenor and Tre.
Yes, callback is built in so you can easily get back to missed calls.
You decide how to call them, when they should be active, and you can adjust the settings directly in the app.
Related Features
lynes is packed with innovative features that will turn your client's workday into a breeze. With lynes, you'll get the latest business phone technology from Sweden. Simply put - a carefree software that's both lynes to use and simple to administrate.
Auto Labels
Auto labels automatically mark important calls, send alerts and give you instant visibility. Also works for personal numbers and manual tagging.
Auto Labels
Auto labels automatically mark important calls, send alerts and give you instant visibility. Also works for personal numbers and manual tagging.
Conversation Intelligence
Med Conversation Intelligence behöver du aldrig mer glömma viktiga detaljer från ett samtal. Vi spelar in, transkriberar och summerar alla era samtal så att du enkelt kan söka fram informationen!
Conversation Intelligence
Med Conversation Intelligence behöver du aldrig mer glömma viktiga detaljer från ett samtal. Vi spelar in, transkriberar och summerar alla era samtal så att du enkelt kan söka fram informationen!
Analytics
Lynes Analytics is a powerful built-in tool that lets you track performance in real time — from queued calls to average response times — giving you instant insights into your response groups.
Analytics
Lynes Analytics is a powerful built-in tool that lets you track performance in real time — from queued calls to average response times — giving you instant insights into your response groups.
AI telephonist
With Lynes AI telephonist, you'll never miss a call again. It responds, informs, relays or takes messages. Fully automatic, even when no one is in place!
AI telephonist
With Lynes AI telephonist, you'll never miss a call again. It responds, informs, relays or takes messages. Fully automatic, even when no one is in place!
Share calls
With lynes, you can easily share a call in a chat, channel or via SMS. Once you do, the one you share the call information to can easily call up the person right from the message.
Share calls
With lynes, you can easily share a call in a chat, channel or via SMS. Once you do, the one you share the call information to can easily call up the person right from the message.
Wallboard
Visualize your data and make it available on one or more wallboards. We let you customize each wallboard and populate it with the response groups and data you desire!
Wallboard
Visualize your data and make it available on one or more wallboards. We let you customize each wallboard and populate it with the response groups and data you desire!
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Answer Groups
An answer group from lynes is more than just opening hours, it is an advanced, yet easy-to-manage part of your business switchboard that reduces the risk of you missing calls.
Answer Groups
Conversation Intelligence
Med Conversation Intelligence behöver du aldrig mer glömma viktiga detaljer från ett samtal. Vi spelar in, transkriberar och summerar alla era samtal så att du enkelt kan söka fram informationen!
Conversation Intelligence
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Self-service
Manage your telephony easily in Lynes with our smart self-service in the app. Included in your subscription, it lets you handle settings, users, and plans—supported by our fast, reliable support.
Self-service
Contact Us
Collaboration tool or a phone system? Lynes is both.
Lynes is not just a great collaboration tool for your business. Or a awesome phone system. Lynes are both. It allows you to hold video meetings, receive calls, chat with colleagues and customers and share documents - all in the same workflow.
A selection of our customers
Interested? Talk with us today.
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