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Activity Status
Presence state
With lynes, you can schedule and customize your activity status according to the workday. Automatically manage calls and create your own statuses — just the way you want them.
Referral and activity status — Full control of how you are reached
In lynes, activity status is much more than just a simple “available” or “busy” check. Here you can create your own statuses and schedule them to automatically change when the workday starts or ends.
You decide exactly what should happen when your status changes. Maybe you want calls to go to voicemail after business hours, be connected to a colleague during lunch, or just inform the caller that you're busy before the call ends. If you have the call recording service, it can be activated automatically for selected statuses.
With lynes, you get total freedom to tailor your availability — both for yourself and for your team.
Benefits of referral and activity status
- Schedule Automatically — let the status change at the start and end of the working day
- Customize call management — select voicemail, colleague or recorded message
- Show the correct number — controls which phone number to display for each status
- Full flexibility — create multiple custom activity statuses for different situations
More information
Scheduled status
Set up working days and times and lynes will handle the status change for you.
Call management
Decide what happens to calls depending on your status — from call forwarding to voicemail.
Number management
Choose which number to display outwardly depending on the activity status.
Custom statuses
Create unlimited custom statuses to fit your way of working.
Frequently asked questions and answers
Here we have collected the most frequently asked questions about Lynes' features, pricing and support. Can't find the answer to your question? Do not hesitate to contact our customer service and we will be happy to help you further!
Por cura, seleccionar entre varios operadores connectivas.
We did! And we are super proud of it. We control the product from start to end.
We store it in Sweden, with all the necessary encryptions.
It works just as well on Windows, macOS, Linux, iOS & Android!
Our app works with several operators in Sweden. Choose and combine amongst our own subscriptions, Telia, Tele2, Tre and Telenor.
Oh, absolutely! You can create as many custom statuses as you like and customize them for different situations — work, lunch, meetings, or vacations.
Yep! You can set fixed times for when your status should turn over. Perfect for always going “off duty” when the working day is over. You can also associate the reference with your calendar events.
It's all up to you! They can go to voicemail, connect with a colleague, play a message or just quit instantly.
Yes, for each activity status, you can decide which number is visible to the caller — effortlessly and professionally.
Related Features
lynes is packed with innovative features that will turn your client's workday into a breeze. With lynes, you'll get the latest business phone technology from Sweden. Simply put - a carefree software that's both lynes to use and simple to administrate.
Share calls
With lynes, you can easily share a call in a chat, channel or via SMS. Once you do, the one you share the call information to can easily call up the person right from the message.
Share calls
With lynes, you can easily share a call in a chat, channel or via SMS. Once you do, the one you share the call information to can easily call up the person right from the message.
Wallboard
Visualize your data and make it available on one or more wallboards. We let you customize each wallboard and populate it with the response groups and data you desire!
Wallboard
Visualize your data and make it available on one or more wallboards. We let you customize each wallboard and populate it with the response groups and data you desire!
Conversation Intelligence
Med Conversation Intelligence behöver du aldrig mer glömma viktiga detaljer från ett samtal. Vi spelar in, transkriberar och summerar alla era samtal så att du enkelt kan söka fram informationen!
Conversation Intelligence
Med Conversation Intelligence behöver du aldrig mer glömma viktiga detaljer från ett samtal. Vi spelar in, transkriberar och summerar alla era samtal så att du enkelt kan söka fram informationen!
Auto Labels
Auto labels automatically mark important calls, send alerts and give you instant visibility. Also works for personal numbers and manual tagging.
Auto Labels
Auto labels automatically mark important calls, send alerts and give you instant visibility. Also works for personal numbers and manual tagging.
AI telephonist
With Lynes AI telephonist, you'll never miss a call again. It responds, informs, relays or takes messages. Fully automatic, even when no one is in place!
AI telephonist
With Lynes AI telephonist, you'll never miss a call again. It responds, informs, relays or takes messages. Fully automatic, even when no one is in place!
Analytics
Lynes Analytics is a powerful built-in tool that lets you track performance in real time — from queued calls to average response times — giving you instant insights into your response groups.
Analytics
Lynes Analytics is a powerful built-in tool that lets you track performance in real time — from queued calls to average response times — giving you instant insights into your response groups.
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Voicemail
The voicemail in lynes gives you the same functionality as the voicemail you are used to. You also get a visual overview of your messages and choose which messages you want to listen to, save or delete — and in what order.
Voicemail
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Video meeting
Development talks, meetings or interviews? lynes provides you with stable, noise-free and full HD video meetings and video conferencing. Creating and connecting to meetings is easy and hassle-free. In addition, you can easily switch from an ongoing teleconference to video conferencing. If you want to visualize an idea or process, you can easily share your screen during the video conference.
Video meeting
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Answer Groups
An answer group from lynes is more than just opening hours, it is an advanced, yet easy-to-manage part of your business switchboard that reduces the risk of you missing calls.
Answer Groups
Contact Us
Collaboration tool or a phone system? Lynes is both.
Lynes is not just a great collaboration tool for your business. Or a awesome phone system. Lynes are both. It allows you to hold video meetings, receive calls, chat with colleagues and customers and share documents - all in the same workflow.
A selection of our customers
Interested? Talk with us today.
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