Twinning means one and the same number rings on several devices at once, for example both the desk phone and the mobile. You answer on whichever device suits, and you miss no calls as you move between desk and meeting.
How twinning works
- One number is linked to several devices.
- All devices ring at the same time for an incoming call.
- You answer wherever you like, and the call can move between devices.
Examples of when twinning is useful
- You leave the desk but still want to be reachable on your usual number.
- You switch between computer and mobile during the day.
- You want to keep the desk phone but still answer on mobile.
- You work from home some days and at the office on others.
Twinning with lynes
Twinning builds on the same flexibility as a mobile extension, where the mobile becomes an extension in the switchboard. At lynes everything sits in a business switchboard in the same app, so you have one identity outward and several devices inward, with AI that is built in and developed in house.
FAQ
Do all devices really ring at the same time?
Yes, and you answer on the one you want.
Can I move an ongoing call?
Yes, calls can usually be moved between devices.
Do I need several numbers?
No, it is one number ringing several devices.
Does it work outside the office?
Yes, the mobile rings wherever you are.
Want to make sure no calls are missed? Book a lynes demo.
