What is AI worth to your customer service?
Enter how many calls, chats and emails you receive. The calculator shows how much time Lynes AI frees up and how many deals it recovers, every month.
Calculate for your own operation
Move the sliders and switch on the features you are curious about. Everything recalculates instantly.
How the calculator works
The calculator is based on your own numbers and a few assumptions you can change. The result has two parts: time freed up and business recovered.
Time freed up
Time the AI takes over: calls handled end to end, chats resolved without an agent and notes that no longer need writing. The hours are converted to kronor at your agent cost.
Business recovered
Calls that would otherwise have been missed. The AI Operator answers when nobody else can, and some of those calls become business. The value is calculated with your revenue per converted lead.
Assumptions you control
Time for notes, the share of recovered calls and similar values are starting points, not measured results. You can change all of them under Assumptions in the calculator.
Per feature
The amount is split across Conversation Intelligence, AI Operators, AI Support Agents and AI Coach, so you can see what each feature contributes.
Frequently asked questions about the calculator
Here we answer the questions that come up most often when you calculate the value of AI in customer service. Cannot find the answer? Get in touch and we will help you.
The AI agents in Lynes Contact Center handle frequently asked questions and simple matters around the clock, freeing up time for your agents to focus on more complex and value-adding customer contacts.
Our AI agents analyze incoming cases in real time, understand the context, and provide relevant answers or execute actions directly. They can handle everything from simple questions to complex processes, and learn all the time to get even better.
Yes, the AI agents can be trained on your own material, such as guides, product descriptions and internal procedures. This makes the answers more precise and tailored to your way of working.
If the AI agent does not find a solution, the case is passed on to a human agent with a summary of the conversation. The customer doesn't have to repeat himself and you get all the relevant information right away.
Our AI agents can do much more than just answer questions. They book appointments, provide product information, handle cases via chat and email, and can even act as an AI telephonist. You decide for yourself how much of the incoming cases they take care of, for example 30-50%. The result? More time and energy for your team to focus on what really counts.
Our AI agents analyze incoming cases in real time, understand the context, and provide relevant answers or execute actions directly. They can handle everything from simple questions to complex processes, and learn all the time to get even better.
All data is managed and stored securely in Sweden under strict long-term storage criteria. Some data can be processed in the EU, such as call transcriptions. We comply with GDPR and the highest industry standards to protect your information. This means that you can always trust that customer and company data is in safe hands.
Explore features of Lynes AI
Lynes is packed with innovative features that will turn your client's workday into a breeze. With Lynes, you'll get the latest business phone technology from Sweden. Simply put - a carefree software that's both Lynes to use and simple to administrate.
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AI telephonist
With Lynes AI telephonist, you'll never miss a call again. It responds, informs, relays or takes messages. Fully automatic, even when no one is in place!
AI telephonist
With Lynes AI telephonist, you'll never miss a call again. It responds, informs, relays or takes messages. Fully automatic, even when no one is in place!
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Translate messages
Do you only communicate in Swedish? Or can some communication be in English? With the help of AI, you can now translate messages directly in the app if there is something you are unsure about!
Translate messages
Do you only communicate in Swedish? Or can some communication be in English? With the help of AI, you can now translate messages directly in the app if there is something you are unsure about!
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Knowledge base
With Lynes knowledge bases, you control what your AI agents use—FAQs, docs, and URLs in one trusted, updated source. AI-ready now!
Knowledge base
With Lynes knowledge bases, you control what your AI agents use—FAQs, docs, and URLs in one trusted, updated source. AI-ready now!
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Generate image
You can personalize your own avatar and background image with our built-in image generator.
Generate image
You can personalize your own avatar and background image with our built-in image generator.
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Rephrase text
Sloppy, stressed or lazy? There are various reasons for needing help with better writing messages. With the help of AI, you get, among other things, the ability to rephrase, expand or make the text more formal.
Rephrase text
Sloppy, stressed or lazy? There are various reasons for needing help with better writing messages. With the help of AI, you get, among other things, the ability to rephrase, expand or make the text more formal.
Conversation Intelligence
Med Conversation Intelligence behöver du aldrig mer glömma viktiga detaljer från ett samtal. Vi spelar in, transkriberar och summerar alla era samtal så att du enkelt kan söka fram informationen!
Conversation Intelligence
Med Conversation Intelligence behöver du aldrig mer glömma viktiga detaljer från ett samtal. Vi spelar in, transkriberar och summerar alla era samtal så att du enkelt kan söka fram informationen!
Contact us
Want to run your own numbers together with us?
We go through your volumes and ways of working and show how Lynes AI works in practice. Fill in the form and we will get back to you.
A selection of our customers
Interested? Talk with us today.
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