Blog
Here you will get to know Lynes, read our latest news, get inspiration, tips and (hopefully) new ideas!
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Telephony
Be a Ninja â Use Telephony in Teams
Another snack on the wallpaper: Ninjas and telephony. Classics. Many, after a long time remotely, have become self-proclaimed digital ninjas...
5/21/25 10:36
Be a Ninja â Use Telephony in Teams
Another snack on the wallpaper: Ninjas and telephony. Classics. Many, after a long time remotely, have become self-proclaimed digital ninjas...
Product
What are call logs and how are they used?
The more calls you make and receive, the more data you collect to make data-driven...
5/21/25 10:36
What are call logs and how are they used?
The more calls you make and receive, the more data you collect to make data-driven...
Product
What is speech synthesis, text to speech, and TTS?
Self-driving cars, chatbots and automated feeds can only mean one thing: robots. You know what it's like, soon they'll take...
5/21/25 10:36
What is speech synthesis, text to speech, and TTS?
Self-driving cars, chatbots and automated feeds can only mean one thing: robots. You know what it's like, soon they'll take...
Telephony
What is a Softphone?
If you land on this page, you've probably Googled something like: âWhat is a softphone?â
5/21/25 10:36
What is a Softphone?
If you land on this page, you've probably Googled something like: âWhat is a softphone?â
Product
What is a contact center
A contact center handles all customer communication, improves service and uses AI for efficiency.
5/21/25 10:36
What is a contact center
A contact center handles all customer communication, improves service and uses AI for efficiency.
Hybrid workplace
What is a hybrid workplace â and are you ready for it?
The workplace has been on our lips for quite some time now. Whether digital, physical or a combination of...
5/21/25 10:36
What is a hybrid workplace â and are you ready for it?
The workplace has been on our lips for quite some time now. Whether digital, physical or a combination of...
Other
What is Artificial Intelligence (AI)? Everything you need to know â and how we at lynes use it
Do you remember the scene in the TV series Friends when Joey gets the question Let me ask you one question? Do your friends...
5/21/25 10:36
What is Artificial Intelligence (AI)? Everything you need to know â and how we at lynes use it
Do you remember the scene in the TV series Friends when Joey gets the question Let me ask you one question? Do your friends...
Product
Survey: We've compiled everything you need to know!
Certainly it's nice to have secured an idea or product design with the whole team. You ask the question straight and...
5/21/25 10:36
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Survey: We've compiled everything you need to know!
Certainly it's nice to have secured an idea or product design with the whole team. You ask the question straight and...
Telephony
What is an IVR?
IVR, Interactive Voice Response, button selection menu, yes you know what them say dear children have many names. I'm sure you recognize...
5/21/25 10:36
What is an IVR?
IVR, Interactive Voice Response, button selection menu, yes you know what them say dear children have many names. I'm sure you recognize...
Product
Collaboration & Productivity
Avoid the most common mistakes when choosing a cloud-based telephony solution
In recent years, there has been a change in the way business is conducted. Manual processes have been digitized, resulting in new...
5/21/25 10:36
Avoid the most common mistakes when choosing a cloud-based telephony solution
In recent years, there has been a change in the way business is conducted. Manual processes have been digitized, resulting in new...
Product
What is Bring Your Own Device?
Do you check if your employees or colleagues are actually using the devices given to them by the company? Does it matter, maybe you...
5/21/25 10:36
What is Bring Your Own Device?
Do you check if your employees or colleagues are actually using the devices given to them by the company? Does it matter, maybe you...
Product
UCaaS, what is it? The ultimate guide!
Another abbreviation, I'm sure you're thinking. Are ROI, KPIs and SaaS not enough? Well, maybe. Well, maybe not. In this...
5/21/25 10:36
UCaaS, what is it? The ultimate guide!
Another abbreviation, I'm sure you're thinking. Are ROI, KPIs and SaaS not enough? Well, maybe. Well, maybe not. In this...
Collaboration & Productivity
What is Conversational Intelligence (CI)
Imagine youâre at a party, trying to juggle conversations with your friends, a stranger who loves talking about their cat...
5/21/25 10:36
What is Conversational Intelligence (CI)
Imagine youâre at a party, trying to juggle conversations with your friends, a stranger who loves talking about their cat...
News
Emissions can continue to decline thanks to technology
Recently, Telia released an emissions analysis showing that travel within the county has decreased by 21% since 2019. Travel reduced by...
5/21/25 10:36
Emissions can continue to decline thanks to technology
Recently, Telia released an emissions analysis showing that travel within the county has decreased by 21% since 2019. Travel reduced by...
Product
Telephony
Avoid the most common mistakes when buying telephony to the company
A person who never made a mistake never tried anything new said Albert Einstien Of course there is something in what...
5/21/25 10:36
Avoid the most common mistakes when buying telephony to the company
A person who never made a mistake never tried anything new said Albert Einstien Of course there is something in what...
Product
Telephony
The business phone system as we know it is dead
"The business phone system as we know it is dead" is probably the most clickable headline we've used in a long time. But worry...
5/21/25 10:35
The business phone system as we know it is dead
"The business phone system as we know it is dead" is probably the most clickable headline we've used in a long time. But worry...
Telephony
Phone calls are no longer in a black box
You talk on the phone and come up with a lot of good things. Things to be done, sent and feedback. Everything is crystal clearâuntil...
5/21/25 10:35
Phone calls are no longer in a black box
You talk on the phone and come up with a lot of good things. Things to be done, sent and feedback. Everything is crystal clearâuntil...
Product
Telephony
Teleconference or video conference? Why choose?
Before the pandemic, meetings at a distance were about as common as a solar eclipse. We used it as âthe last resortâ...
5/21/25 10:35
Teleconference or video conference? Why choose?
Before the pandemic, meetings at a distance were about as common as a solar eclipse. We used it as âthe last resortâ...
Collaboration & Productivity
How Lynes supports sales organisations
I have worked in sales myself and the (few) times the quarterly budget did not look as it should, of course...
5/21/25 10:35
How Lynes supports sales organisations
I have worked in sales myself and the (few) times the quarterly budget did not look as it should, of course...
Hybrid workplace
Collaboration & Productivity
How to Lead Remotely: Remote Work for Managers
remote work is not a new phenomenon. Most of our customers already have a more or less mobile workforce. But...
5/21/25 10:35
How to Lead Remotely: Remote Work for Managers
remote work is not a new phenomenon. Most of our customers already have a more or less mobile workforce. But...
Collaboration & Productivity
How to Succeed with Your Internal Communication
Communicating can be tricky, really complicated. But obviously it works -- for some. More and more companies are working on...
5/21/25 10:35
How to Succeed with Your Internal Communication
Communicating can be tricky, really complicated. But obviously it works -- for some. More and more companies are working on...
Product
This is how our support reaches its KPIs
In some of my recent posts I have focused on our product, its features and how you can use it...
5/21/25 10:35
This is how our support reaches its KPIs
In some of my recent posts I have focused on our product, its features and how you can use it...
Product
Answer groups with extra everything
You reading this most likely know what a business phone system is so I thought I'd spare myself the âtroubleâ...
5/21/25 10:35
Answer groups with extra everything
You reading this most likely know what a business phone system is so I thought I'd spare myself the âtroubleâ...
Hybrid workplace
Collaboration & Productivity
How to Build a Successful Remote Team
In 2020 and 2021, everyone has participated in an involuntary experiment: Working from home. The pandemic forced us to work from home...
5/21/25 10:35
How to Build a Successful Remote Team
In 2020 and 2021, everyone has participated in an involuntary experiment: Working from home. The pandemic forced us to work from home...
Contact us
Collaboration tool or a phone system? Lynes is both.
Lynes is not just a great collaboration tool for your business. Or a awesome phone system. Lynes are both. It allows you to hold video meetings, receive calls, chat with colleagues and customers and share documents - all in the same workflow.
A selection of our customers
Interested? Talk with us today.
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